Student Grievance Policy

Student Grievance Procedures Distance Education (Pending Approval)

The student grievance process applies to all concerns involving faculty, staff, or administrators, including academic issues

Grievance Steps:

Step 1: The student meets with the staff member involved within three working days of the incident. If unresolved, proceed to Step 2.

Step 2: Submit the grievance in writing to the Program Director and schedule a meeting within 3 working days of Step 1. If still unresolved, proceed to Step 3.

Step 3: Submit the grievance in writing to the President within 3 working days of Step 2. The President will meet with the student within 3 working days. If unresolved, proceed to the appeals process.

Students must first attempt to resolve the issue through the institution’s formal internal grievance procedures.

Appeals Process

After completing all internal steps, students may appeal to:

Commission for Independent Education

325 W. Gaines Street, Suite 1414, Tallahassee, FL, 32399-0400,

E-mail: cieinfo@fldoe.org Or Fax: 850-245-3238